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● Oversee day-to-day operations of the business. ● Answer phones and take reservations. ● Open/close rental agreements. ● Conflict Resolution. ● Organise a filing system for important and confidential company documents. ● Receive payments. ● Car Tracking. ● Ensuring maintenance of cars, that they are in good condition for safe driving. ● Prepare reports and presentations with statistical data as assigned.

●Ensures adherence to policies and procedures set by the organization to meet established quality standards. ●Identify, and analyze malfunctions and propose corrective actions through call quality monitoring.

●Oversee daily operations in a call center, including setting and communicating company standards and monitoring staff performance. ●Training, coaching, and mentoring team members to ensure efficiency. ●Handling complex customer requests-escalating to relevant departments. ●Recording statistics. ●Prepare shift reports to management to provide insights on call center performance.

● Receive inbound calls. ● First call resolution. ● Perform data entry associated with clients. ● Summarises customer interaction on applicable computer applications. ● Escalate issues to the relevant channels. ● Meet qualitative and quantitative expectations.

● Receive inbound calls. ● First call resolution. ● Perform data entry associated with clients. ● Summarises customer interaction on applicable computer applications. ● Escalate issues to the relevant channels. ● Meet qualitative and quantitative expectations.

● Answer calls and support visitors. ● Responds to and resolve admin inquiries and questions. ● Provide recommendations to tailor customer needs. ● Schedules and coordinates meetings and appointments. ● Record and distribute minutes. ● Ensure updated client records.

● Register voters in an assigned polling station. ● Ensure proper care and cleanliness of registration documents. ● Verification of register documents. ● Follow registration processes and procedures.

● Support the rollout of new applications. ● Capturing of information into the system. ● Creating and searching databases. ● Classifying and collating information for easy access and retrieval

●Ensure the smooth functioning of day-to-day office operations. ●Manage and distribute information among their co-workers. ●Receive visitors and channel them to the relevant department. ●Inbound and outbound calls ●Responsible for managing and distributing information among their co-workers, ●Planning meetings and taking detailed minutes. ●Handle administrative requests from senior managers.